SERVICES · DESKTOP AND MOBILE APPS · CASE STUDY
Real-time performance data for a multi-club fitness franchisee
4+legacy systems brought into one view
Every 10 mindata refreshed from the corporate systems
Desktop + mobileapps for retail, membership and club KPIs
The challenge
A franchisee of a large national fitness brand had no real-time view of memberships, retail sales or personal training across its clubs. Staff spent hours pulling data out of four or more aging systems and reconciling it by hand.
The requirements
The franchisor does not allow its data to be sent to AI models, and the corporate systems offered no API access.
What we built
- A central database. We set up a Salesforce database that receives data from the corporate systems every 10 minutes, working around the lack of API access.
- Purpose-built apps. We used AI to build a set of desktop and mobile apps that organize and display near real-time retail sales, insurance membership and club KPIs.
- Data protection by design. No corporate data was used to build the apps. They read live data from Salesforce through its APIs, so the franchisor's restriction is respected.
The result
For the first time, the franchisee can track critical performance data across all of its clubs in near real time and act on it immediately.
Inside the apps
Screens shown with sample data. Club names, brand and figures have been replaced.
